Information We Collect

When you contact us, request a quote, or schedule a service, we may collect:

  • Full name
  • Phone number
  • Email address
  • Service address
  • Information about your devices or technology issue
  • Payment information processed through our payment provider

How We Use Your Information

We use your information to:

  • Schedule appointments
  • Respond to inquiries
  • Provide estimates
  • Deliver requested services
  • Send invoices
  • Communicate about your appointment
  • Improve our customer service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Information

Payments are processed through secure third-party payment providers.

Backyard Tech Support does not store your complete credit card or banking information.

Data Security

We use reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may use trusted third-party services, including:

  • Google Maps
  • Google Analytics
  • Online booking software
  • Payment processors

These services have their own privacy policies.